Enrollment Fulfillment

VBA offers many enrollment access options including onsite enrollment, self-service enrollment, and call center enrollment. Our fully-staffed and licensed call center benefit specialists can answer existing and new enrollment clients’ questions before, during, or after the enrollment process. Our goal is to provide an experience that empowers our clients to choose the right benefits for themselves and their families.

Core

Medical

FSA/HSA/HRA

Retirement

Ancillary

Dental

Vision

Life/AD&D

LTD/STD

Voluntary

Accident
Hospital
Critical Illness
Cancer
Voluntary Life
Voluntary STD
Other (Auto/Home, Legal, Pet, Etc.)

Versatile Enrollment Communication

Onsite

Meet with a certified counselor for one-on-one benefit counseling.

Call Center

In-house enrollment call center with inbound and outbound capabilities.

Self-Service

Online enrollment supported by project management, platform build and maintenance, and additional services.

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